Quality Policy

 

 Tensid recognises that customers expect a consistently high standard of product and service.

Customer satisfaction is the keystone to our success and reputation.

 

We will achieve this through the involvement of all employees in a systematic and disciplined approach to business that helps us

  • achieve our business objectives
  • continually improve our operations
  • meet all applicable requirements including those of our customers and of ISO 9001: 2015.

 

We will constantly strive to:

  • provide an outstanding quality of service
  • set the highest possible standards
  • be vigilant and innovative in meeting our customers’ needs and expectations
  • deliver what we promise.

 

Our quality policy is communicated to all staff and relevant interested parties.